Sears Home Services alternatives in Memphis
If Sears scheduled you out 3 weeks or never confirmed your appointment, you’re not alone. Here are four trustworthy Memphis alternatives, ranked by what you actually need.
For same-day Memphis service, local beats Sears
Sears Home Services (operated by Transform/Sears Holdings since 2018) still exists in Memphis but their scheduling has been unreliable. For appliances that are not under Kenmore/Sears warranty, a local Memphis shop will almost always be faster and cheaper. The pages below give you four options ranked by use case.
📞 Call (901) 562-9437- Sears wait time1–3 weeks
- Best for warranty workManufacturer authorized
- Best for same-dayLocal Memphis shop
- Best for chainsMr. Appliance
What changed with Sears
Sears Home Services was, for decades, the gold standard for appliance repair. Their techs were W-2 employees, scheduling was reliable, and the warranty network was unmatched. After the 2018 bankruptcy and subsequent restructuring, the service network was split among different operating entities (Transform, Sears Outlet, etc.). The result: appointments are harder to schedule, follow-up is inconsistent, and many former Sears techs left to start local shops.
If you're trying to book Sears in Memphis right now and getting 2-3 week wait times, here's what to do.
Memphis Appliance Xperts — the local pick
Manufacturer-authorized service
If your appliance is still under manufacturer warranty, the right move is to call the brand's authorized service network, not Sears. Each major brand maintains its own:
- Whirlpool / KitchenAid / Maytag: Schedule via whirlpool.com
- LG: lg.com/us/support/repair-service
- Samsung: samsung.com/us/support
- GE: geappliances.com/owners-support
- Bosch / Thermador: bosch-home.com/us
Wait times: 1–2 weeks. Cost: $0 if under warranty, manufacturer price book if out of warranty.
Mr. Appliance Memphis (national franchise)
If you want a national-brand alternative to Sears with consistent pricing, Mr. Appliance is the obvious pick. Pros: flat-rate pricing book, all-brand coverage, branded vans. Cons: 2–5 day wait, franchise pricing runs 15–30% higher than local independents.
See our full Mr. Appliance vs Memphis Appliance Xperts comparison →
Other Memphis independents
Memphis has several quality independent shops. Beyond Memphis Appliance Xperts, you'll find Memphis Appliance Repair, Bluff City Appliance Service, and A&A Appliance Repair. Quality varies; check Google reviews and verify they service your specific brand. For warranty work, always confirm authorization first.
The fastest path to a working appliance today
Call our line. If your problem is fixable in one visit, we’ll book you for today.